This website and mobile application is owned and operated by DermDoc having its registered office at Manash Lifestyle Pvt. Ltd., 101 B, Raheja Plaza, L.B.S. Road, Ghatkopar (West), Mumbai – 400086. At DermDoc we recognize the importance of protecting your Sensitive Personal Information. This Privacy Policy is applied to Personal Information collected, processed and used by DermDoc through this Platform.
This Privacy Policy is compliant with Section 43A of the Information Technology Act, 2000, Section 72A of the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPDI Rules”). Please take a moment to read our privacy practices carefully and let us know if you have any questions.
What Personal Information do we collect?
When you visit or browse the Platform, contact our team through the Platform or send us an email, we may collect certain information in order to provide either provide you our services or use it for conventional direct marketing better customer-experience. The data and/or information that we may collect may fall under the category of personal information or sensitive personal data and information (as defined under the SPDI Rules).
Information we collect directly from you: We collect the following information from you upon visiting or browsing the Platform, contacting our team through the Platform or sending us an email.
- Your full name;
- Phone number;
- Email address;
- Account details for prepaid orders
Other information you provide voluntarily to us.
Information we collect when you use our Platform: We may use cookies to automatically collect information when you visit and browse our Platform or interact with our online advertisement. This type of information may include information about your web browser, device type, language, what search terms referred you to the Platform, web pages that you view, etc. and does not include any Personal Information.
We use cookies to understand how our Platform is used, improve user-experience, track sessions, prevent fraud. On top of this, cookies help us better analyze how our targeted marketing and advertising campaigns perform, so we can create more personalized content. For more information about cookies we collect and use, please see our Cookie Policy.
How do we use your Sensitive Personal Information?
We collect and process your Sensitive Personal Information either with your consent or under a contract or to serve our legitimate business interest (such as: direct marketing). We do not store or process your Sensitive Personal Information any longer than is necessary in relation to the purposes for which they were collected or ensuring compliance with applicable laws.
The following are examples of how we may use your Personal Information to:
- Provide you with the information/services that you request from us;
- Communicate with you and respond to your inquiries;
- Inform you about changes in our services and products;
- Resolve consumer, service and product issues;
- Improve your customer experience on our Platform based on the feedback and information we receive from you;
- Conduct conventional direct marketing by providing you with information and advertising related to our products and services;
- Prevent illegal activities and suspended fraud;
- Meet legal requirements.
Will we share your Sensitive Personal Information with third parties?
We will not share or sell your Sensitive Personal Information for commercial purposes to third parties. But we reserve the right to disclose your Sensitive Personal Information if it is necessary to comply with applicable laws and regulations, court orders, to respond to a subpoena, other lawful requests, and finally to defend our legal rights and the rights of our business partners and clients.
How safe is your Sensitive Personal Information with us?
We have in place appropriate technical and organizational measures (that can be reviewed and approved by the Customer at the Customer’s request) to protect against unauthorized or unlawful processing of Sensitive Personal Information and against accidental loss, destruction, damage to Sensitive Personal Information.
The protection appropriate to the harm that might result from the unauthorized or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymizing and encrypting Sensitive Personal Information, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Sensitive Personal Information can be restored in a timely manner after an data breach incident). We regularly assess and evaluate the effectiveness of the technical and organizational measures adopted by us.
Since we have your Personal Information, what rights do you have?
Right to maintain updated and accurate information with us: The information we hold will be accurate and up to date. You can check the Sensitive Personal Information that we hold about you by emailing us at care@buydermdoc.com If you find any inaccuracies or errors please let us know, we will delete or correct it promptly, as per your request.
Right to know about changes in this Policy: We may periodically update this Privacy Policy. We will notify you if we make any substantial changes to this Privacy Policy.
Right to opt out: We may partner with third parties to deliver and monitor advertisements. Our advertising partners may use cookies. These third parties are subject to their own privacy policies. If you would like to opt out of online advertising, please let us know.
Contact us
If you have any questions or comments regarding this Privacy Policy, please feel free to contact us by using the contact details mentioned below:
Contact details: care@buydermdoc.com
